The Big Felafel

Phone numbers and links for internet providers in Israel


It’s happened plenty of times by now. Feelings of helplessness and frustration start to take over as I realize the Internet stopped working and am all too aware of how dependent I am on it. Especially since I mostly work from home. But, no matter how much I disconnect the wires, reconnect, restart, repair, dance around doing the please-please-I’m-begging-you-to-work dance, there comes a point when the Internet refuses to cooperate and goes on strike to show solidarity with the teachers.

I know that as soon as I pick up the phone to call Netvision, the internet will start working, because that’s what happened before. As soon as my router/modem/wireless (who can remember the difference) hears Mr. Tech Support at Netvision, it shapes up and suddenly works. But I decided to pay extra attention this time so I could imitate the tech support’s soothing voice and avoid calling back ever again. And I noticed tapping on the keyboard. And tech support man confirmed my suspicions by saying he reconnected my internet. So apparently its not just the voice. As soon as I call, they identify my phone number and press the little button that says “Resume Rebecca’s internet, practical joke over for today” Is this normal? Are people calling all the time for this ‘reboot’?

Here’s some helpful info about internet providers in Israel (so I can keep it handy too). I have the Hot/Netvision setup with no dialler. I went through Netvision who organized the setup process with Hot. I did some research before selecting an internet provider, but they all ended up being roughly the same price. I’ve heard the good, bad, and ugly about each provider. So, if you’re just starting out and looking to pick an internet provider, the most effective method is to close your eyes, spin your finger around the screen and see which provider it lands on.

Netvision: *3031 or 1800-300-301

Barak: *013 or 1800.013.013

Actcom: 1800-300-123

Bezeq: 1800-014-014

Internet Gold(Smile): *2330 or 072-200-3600

Golden Lines: 1801-012-012

Hot: *6900


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